Looking For Telecaller

Elevate

A telecaller is responsible for making outbound calls to potential and existing customers to promote and sell the companys products or services. The primary goal is to generate leads, close sales, and maintain customer relationships through effective communication.

Responsibilities:

Making Calls: Initiate contact with potential customers to inform them about the companys offerings.

Explaining Services: Clearly articulate the features and benefits of products or services to clients.

Maintaining Records: Keep detailed records of daily calls, customer interactions, and sales activities.

Submitting Reports: Provide daily progress reports on calls made and sales achieved.

Identifying Customer Needs: Understand customer requirements by asking relevant questions and providing tailored solutions.

Building Relationships: Foster positive relationships with prospects and existing clients to encourage repeat business.

Meeting Sales Targets: Strive to meet or exceed sales quotas set by the organization.

Handling Inquiries: Address customer queries effectively and resolve any complaints or issues that arise during calls.

Qualifications:

Education: A minimum of a high school diploma (12th grade) is required; graduation or equivalent is preferred.

Communication Skills: Fluency in the local language and excellent verbal communication skills are essential for success in this role.

Computer Proficiency: Basic computer skills are necessary for maintaining records and using CRM systems.

Experience: Prior experience as a telecaller or in a similar role is advantageous, along with completion of any sales-related training programs.

Skills Required:

Strong interpersonal skills to engage effectively with customers.

Persuasiveness and negotiation skills to close sales successfully.

Patience and persistence when dealing with challenging situations or difficult customers.

Ability to adapt communication styles based on social cues during conversations.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Higher Secondary, Secondary School

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office