We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our team.
Your main goal is to reach out to existing and potential student visa customers by calling on the data and leads provided to you. As a Telecaller you are responsible for handling study visa customers over the phone and fixing an appointment to call them over to the office for a meeting. You will also be responsible for solving queries regarding the student visa service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customers requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them regularly.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities of Telecaller, then apply right away. We will love to meet you.
Responsibilities
Answering phones and explaining the study visa products and services offered by the company.
Contacting existing student visa customers as well as prospective customers using scripts.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their requirements.
Resolving queries.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customers needs and requirements.