Telecaller

Job Description

Telecaller Job Description

A telecaller is someone who calls potential customers, businesses, or leads and sells them products or gathers information.

Telecallers use a variety of methods including cold calling, answering service, and specialty call centers to contact potential leads in their area.

Job Brief:

Were looking for a Telecaller who is passionate about customer service and enjoys working in a fast-paced environment. The Telecaller will be responsible for making outbound calls to customers, answering inbound calls from customers, and providing excellent customer service.

Telecaller Duties:

Identify, qualify, and refer potential clients to appropriate sales representatives for sales opportunities or to appropriate departments for information about products or services

Input customer information into computer and verbally relay information to sales representatives regarding customer sales opportunities

Record customer contacts, sales information, and other information about products and services

Communicate with sales representatives regarding customer calls

Telecaller Responsibilities:

Take inbound, outbound, and blended calls, answer questions, and document activities in the CRM

Make outbound calls to prospects and clients

Assist with sales activities, documenting leads, and managing databases

Gather and document sales data, such as meetings and appointments, in CRM, including details of visitors and customers

Prepare and execute proposals and presentations using PowerPoint and Microsoft Word

Analyze, report, and communicate sales trends, customer patterns, and competitor activity

Perform other duties as assigned

Requirements And Skills:

Bachelors degree required

2+ years experience in call center environment and 1+ year experience in a sales environment

Strong business telephone and customer service skills

Excellent organizational skills to meet incoming call volume

Proven ability to meet and exceed client/customer expectations

At Company Name, we are
  • Experience

    2 - 5 Years

  • No. of Openings

    20

  • Education

    Higher Secondary, Secondary School, B.A, M.A

  • Role

    Telecaller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About AVN Legal Pan India

Welcome to Avn Legal Pan India
Avn Legal Pan India was founded in 2012 by a group of energetic young professionals and is physically located in the centre of Chhattisgarh. The capacity of Avn Legal Pan India to combine in-depth market expertise with the specialised talents of its professionals who spread out across its extensive network is what gives it its competitive edge.

In the complicated and difficult business environment of today, no one can dismiss the importance of accounting, auditing, and consulting firms. These companies have demonstrated their importance and necessity in sustaining and fixing these issues and utilising them for the overall expansion of the company.

Avn Legal Pan India, a well-recognized company in Chhattisgarh, believes in maintaining high professional values & beliefs and fulfilling the commitments to gain the maximum satisfaction of the clients. Along with
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