Hiring For Telecaller

AMS Comtel Bpms Pvt Ltd

1 - 5 Years
40 Openings
1.3 - 2.3 Lac/Yr
Posted 8 days ago
Face-to-Face interview
Chennai

Key Skills

BPO Telecaller DRA Executive Outbound Calling Domestic BPO Voice Process

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Job Description

Recovery Agent (Tele-caller)

Responsibilities

Contact debtors via phone to discuss overdue payments.

Negotiate repayment plans and terms to facilitate debt recovery.

Maintain accurate records of all communications and agreements.

Follow up on payment commitments and update the status of outstanding debts.

Ensure compliance with legal regulations and company policies.

Provide customers with information and support to help them resolve their debts.

Collaborate with other departments to address disputes and discrepancies.

Qualifications

High school diploma or equivalent; associate degree preferred.

Proven experience in debt collection or customer service roles.

Strong negotiation and interpersonal skills.

Ability to handle difficult conversations professionally.

Familiarity with debt collection laws and regulations.

Experience
1 - 5 Years
No. of Openings
40
Education
Higher Secondary
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
NRCS Tower 17/4(7C), B Block 4th Floor, Kodambakkam High Road, Nungambakkam , Chennai - 600034.

About AMS Comtel Bpms Pvt Ltd

AMS Comtel provides cross-industry and industry-specific outsourcing solutions in both core and non-core areas. The customer needs an ally in its corner. We believe in partnering and aligning well to make client organisation a high performing organisation.