Telecaller (full Time)

Ajay Consultancy

As a Telecaller, you will play a pivotal role in our customer engagement strategy. You will be responsible for initiating outbound calls to potential customers, promoting our products/services, and securing appointments or sales leads. Your excellent communication skills, persuasive abilities, and dedication to customer satisfaction will contribute to the overall success of our sales efforts.

Key Responsibilities:

Outbound Calls: Initiate calls to potential customers using a provided script, introducing them to our products/services.

Product/Service Knowledge: Develop a comprehensive understanding of our offerings to effectively communicate features and benefits to customers.

Lead Generation: Identify and qualify potential leads through strategic questioning and active listening.

Appointment Setting: Schedule appointments for field sales representatives or provide relevant information to interested customers.

Customer Relationship Management: Maintain a positive and professional rapport with customers, addressing queries, and providing additional information as needed.

Achieving Targets: Meet or exceed weekly and monthly performance targets for call volume, appointment setting, and conversion rates.

Database Management: Update and maintain accurate records of customer interactions in the company database.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  B.A, B.Com, Higher Secondary

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office