We are searching for a FEMALE Telecaller Representative to be responsible for engagement with the customers over the phone. The responsibilities of a Telecaller Representative are:
Handling Incoming calls & providing details for various services.
Generating data for calling.
Making Outbound calls for sales, lead generation & client support.
Coordinating with the sales team about customer appointments.
Coordinating promotional campaign activities through Emailers and SMSes for Services Promotions and Exhibitions Held.
Call prospective clients & explain about the services.
Proven experience as a telesales representative or in other sales/customer service roles.
Proven track record of successfully meeting sales quota preferably over the phone.
Ability to learn about products and services and describe/explain them to prospects.
Excellent knowledge of English.
Excellent communication and interpersonal skills.
Cool-tempered and able to handle rejection.
Outstanding negotiation skills with the ability to resolve issues and address complaints.