Telecaller Executive

Viraaj Ventures

KEY RESPONSIBILITIES:

 Calling existing and potential customers to persuade them to purchase company products

and services.

 Accurately recording details of customers’ purchase orders

 Processing all customer purchases accordingly

 Generating promising leads for the outside sales team to pursue

 Managing customer accounts by ensuring timely follow ups

 Developing and sustaining solid relationships with customers to encourage repeat business

 Using sales scripts proffered by the company to drive sales and respond to customer

rejections

 Developing in-depth knowledge of customer products and services to make suitable

recommendations based on customers' needs and preferences

 Continually meeting or exceedingly daily and monthly targets with respect to call volume

and sales

PERSONAL COMPETENCIES:

 Bachelor's or Associate's degree in Marketing, Communications, Business Administration, or

related field is preferred.

 Certified Sales Professional (CSP) accreditation is advantageous.

 Proven experience working as a Presales Executive.

 Proficiency in all Microsoft Office applications.

 The ability to follow scripts.

 Strong negotiation and consultative sales skills.

 Excellent organizational and problem-solving skills.

 Effective communication skills.

 Exceptional customer service skills

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Any Bachelor Degree

• Role

  Telecaller Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office