TELECALLER RESPONSIBILITIES:
· Answering calls and resolving queries about product or company.
· Noticing significant subtleties of every discussion.
· Conveying verbal acknowledgments of offers to our Sales group for closing.
· Advises present or prospective clients by answering incoming calls on a rotating basis,
operating telephone equipment, automatic dialing systems, and different
telecommunications technologies.
· Maintains operations by following policies and methodology and functional changes.
· Keeps up quality service by adhering to organization guidelines.
· Reaching potential or existing clients to advise them about an item or administration
utilizing pre-defined scripts.
· Responding to inquiries concerning things or the organization
· Posing questions to comprehend client necessities and close sales.
· Considering the details of each offering and staying side by the side of updates to
these contributions.
· Acquiring and updating an individual's contact details.
· Calling active or old customers to encourage the purchase of items.
TELECALLER REQUIREMENTS:
· Proven experience as a telesales representative or other customer service role.
· High school diploma; /BA will be added advantage.
· Excellent knowledge of the English language
· Good knowledge of computer programs and other telephone systems.
· Proven track record of successfully meeting sales quota over the phone.
· Ability to switch communication styles.
· only females are preferred for this profile.
Role:
Telecaller Executive
Industry Type:
Cargo & Travels
Employment Type:
Full Time, Permanent
Role Category:
Telecalling
Education:
High school diploma or equivalent.
Experience
0 - 1 Years
No. of Openings
3
Education
Higher Secondary, Secondary School
Role
Telecaller Executive
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office