Full Job Description
We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our Sales Department.
As a Tele caller, you are responsible for handling sales over the phone entirely. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.
As an ideal candidate, you should be an excellent communicator along with convincing abilities.
Responsibilities
Answering phones and explaining the services offered by the company.
Contacting existing customers as well as prospective customers using scripts/data.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the services.
Making recordings of all the sales phone calls and sales deals.
Taking and processing product orders in a professional manner.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customer’s needs and requirements.
Requirements
Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.
Great interpersonal skills.
Very good oral and written communication skills.
Strong organizational skills.
Ability to work in a team or individually as and when required.
Good time management abilities.