As a Tele Sales Executive for Extended Warranty, your primary responsibility will be to generate sales through outbound calls to potential customers. You will be tasked with promoting and selling extended warranty plans for various products, such as electronics, appliances, automobiles, or other consumer goods. Your goal is to educate customers about the benefits of extended warranties and persuade them to purchase these plans.
Key Responsibilities:
Initiate outbound calls to prospective customers to promote extended warranty plans.
Develop a thorough understanding of the extended warranty plans offered for different products and effectively communicate their features and benefits to customers.
Engage with customers in a friendly and professional manner to build rapport and trust.
Address any concerns or objections raised by customers regarding the extended warranty plans and provide appropriate solutions or information to alleviate their concerns.
Close sales by effectively guiding customers through the purchasing process and completing necessary documentation.
Work towards achieving monthly or quarterly sales targets set by the company.
Conduct follow-up calls with prospective customers to nurture leads and encourage sales conversion.
Ensure accurate and timely completion of sales-related documentation and administrative tasks.
Adhere to all relevant regulations and company policies governing sales practices and customer interactions.
Skills and Qualifications:
Proven track record in sales, with the ability to persuade and close deals.
Excellent communication skills, both verbal and written, with the ability to articulate product features and benefits clearly and convincingly.
Strong customer service orientation with a focus on building positive relationships with customers.
Strong negotiation skills to address customer concerns and finalize sales.
Ability to quickly grasp and retain product knowledge related to extended warranty plans.
1 - 2 Years
10 Openings
2.0-3.0 Lac/Yr
Face-to-Face interview
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