Tele Sales Executive

Unifox Global

0 - 3 Years
10 Openings
1.3-2.5 Lac/Yr
Thane
Face-to-Face interview

Key Skills

Outbound Sales Customer Care Representative

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Job Description

Managing a team of representatives offering customer support.

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Selecting and hiring new staff.

Monitoring the work of individual representatives and of the team.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support.

Maintaining a pleasant working environment for your team.

Experience
0 - 3 Years
No. of Openings
10
Education
Higher Secondary
Role
Tele Sales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Unifox Global

Empowered by US, a factor that connects us with our employees, clients and the society at large. We practice and imbibe ethos that always places US ahead of the curve. Headquartered in Mumbai and operating out of multiple delivery centers in India, we are one of India's most promising IT / ITeS player currently handling close to 3 million transactions per month across 4 continents. We are one of the very few call center company in India offering a diversified domain expertise.