Tele Sales Executive (1-5 Years)

Zeev HR Consultants & Placement Services

we believe in satisfying the needs of our customers. We do so, by making all channels of communication open for our clients and helping them discover essential products/services from the comfort of their homes. That is why we are seeking a highly skilled telesales executive. By bridging the gap between the customers and the company, the work of a telesales executive involves having telephonic conversations with the customers, while hitting the sales targets of the company. Going the extra mile for the customer is a vital part of the role of the telesales executive. With an in-depth knowledge of the companys offerings, the ideal telesales executive works towards building a strong relationship with customers, by making telephonic sales.

Objectives of this role

Meet weekly/monthly sales targets by developing a marketing strategy as a telesales executive

Gain a deep understanding of the companys services and find gaps in the customers lives wherein the companys services fit

Foster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solving

Comply with the rules and regulations of the company by providing customer support as a telemarketing executive

Responsibilities

Convert leads for the company through telephonic conversations

Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries

Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role

Update customers about new launches and record customer reactions to new products

Be aware of the latest industry trends as a telesales executive

Liaise with the concerned department regarding customer queries and complaints

Required skills and qualifications

High school diploma

Prior experience working as a telesales executive or in a similar role

Fluency in English

Adept knowledge of working with MS Office

• Experience

  1 - 5 Years

• No. of Openings

  5

• Education

  Secondary School, Advanced/Higher Diploma, Professional Degree, B.A, B.Com, B.Tech, Post Graduate Diploma

• Role

  Tele Sales Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office