Tele Sales Executive (Female)

Tiso Certification

A telesales representative, also known as a telemarketer or call center representative, generates sales or donations by phone. Their responsibilities include:

Contacting customers: Reaching out to potential and existing customers to inform them about products or services

Answering questions: Answering questions about products or the company

Understanding customer needs: Asking questions to understand customer requirements and close sales

Upselling: Upselling products if possible

Maintaining customer database: Keeping an updated customer database, including names, phone numbers, and addresses

Directing calls: Directing calls to other departments as needed

Handling grievances: Handling grievances to preserve the company's reputation

Keeping records: Keeping records of calls and sales and noting useful information

Following up: Following up on calls as needed

Market research: Carrying out market research on how to address customers

Preparing sales reports: Preparing sales reports and comparisons of competitors' offer conditions

• Experience0 - 1 Years
• No. of Openings5
• EducationHigher Secondary, Secondary School, Diploma, B.A, B.C.A, B.Com, B.Pharma, B.Tech, LLB, MBBS
• RoleTele Sales Executive
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• GenderFemale
• Job CountryIndia
• Job TypeWork from Office