Tele Sales Executive (Female)

  • icon job experience 0 - 1 Years
  • icon job opening 5 Openings
  • icon salary 0.8-2.0 Lac/Yr
  • icon job location BBD Bag Kolkata
  • Face-to-Face interview Face-to-Face interview

Job Description

A telesales representative, also known as a telemarketer or call center representative, generates sales or donations by phone. Their responsibilities include:

Contacting customers: Reaching out to potential and existing customers to inform them about products or services

Answering questions: Answering questions about products or the company

Understanding customer needs: Asking questions to understand customer requirements and close sales

Upselling: Upselling products if possible

Maintaining customer database: Keeping an updated customer database, including names, phone numbers, and addresses

Directing calls: Directing calls to other departments as needed

Handling grievances: Handling grievances to preserve the company's reputation

Keeping records: Keeping records of calls and sales and noting useful information

Following up: Following up on calls as needed

Market research: Carrying out market research on how to address customers

Preparing sales reports: Preparing sales reports and comparisons of competitors' offer conditions
  • Experience

    0 - 1 Years

  • No. of Openings

    5

  • Education

    Higher Secondary, Secondary School, Diploma, B.A, B.C.A, B.Com, B.Pharma, B.Tech, LLB, MBBS

  • Role

    Tele Sales Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Tiso Certification

TISO Certifications was formed with the objective to operate as a Registrar that was truly receptive to client's needs, in particular, the need to understand a business process and to ensure systems are in place, that too in delivering its services while not hampering client's operation. QC Certifications provides global assessment and certification services in the field of: ISO 9001 (QMS), ISO 14001 (EMS).
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