Key Responsibilities:
Outbound Calls: Contact potential customers to introduce and promote our products or services, using provided leads or cold calling techniques.
Sales Generation: Effectively present and sell products/services by identifying customer needs and offering tailored solutions.
Lead Qualification: Assess and qualify prospects through phone conversations to determine interest and readiness to purchase.
Customer Relationship Management: Maintain and build relationships with existing clients to encourage repeat business and referrals.
Sales Targets: Meet or exceed weekly and monthly sales quotas and KPIs.
Product Knowledge: Stay updated on product offerings, industry trends, and competitors to effectively address customer inquiries and concerns.
CRM Management: Accurately record customer information, sales activity, and outcomes in the companys CRM system.
Reporting: Provide regular feedback on sales performance, market trends, and customer insights to management.
Customer Support: Address customer questions, concerns, and complaints in a professional and timely manner.