Main Responsibilities:
Product Presentation: Communicate the features and benefits of our products to customers in a clear manner.
Customer Queries: Respond to customer queries, concerns, and questions regarding the company and its products, ensuring accurate and timely information.
Understand Customer Needs: Understand customers' requirements by asking relevant questions and offering tailored solutions to meet their needs.
Grievance Handling: Address customer complaints and issues professionally, aiming to resolve them to the customer's satisfaction.
Requirements:
Remote Work Setup: Access to a suitable remote work environment with a stable internet connection and an Android phone.
Efficient English Skills: Proficiency in spoken English to communicate effectively with customers.
Interpersonal Skills: Strong interpersonal and communication skills to connect with customers and colleagues remotely.
Negotiation Skills: Ability to negotiate effectively and resolve customer concerns remotely, delivering a positive experience.