Role Clarity Document for 'Executive- Knowledge Process (TeleSales Agent):
1. Role: The functional meaning of ''Executive- Knowledge Process is Telesales Agent.
2. Responsibilities: The Responsibilities of a Telesales Agent is to:
1. Make outbound sales calls to potential clients.
2. Explain our online product & services' benefits to potential buyers.
3. Answer customer questions and address objections.
4. Persuade customers to make purchases.
5. Maintain accurate records of customer interactions and sales.
6. Achieve daily calls quota.
7. Achieve daily and weekly sales targets.
8. Provide excellent customer service and address inquiries.
9. Follow sales scripts and quality guidelines.
10. Attend sales training diligently and client meetings as required.
11. Collaborate with the sales team and report to the Team Leader.
12. Continuously improve product knowledge and sales skills.
13. Adhere to company policies, workplace ethics and sales practices.
14. Contribute to a positive and motivated team environment.
15. Work dedicatedly to achieve promotion criteria.
Experience
1 - 2 Years
No. of Openings
30
Education
B.Com, Higher Secondary
Role
Tele Sales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
201 , A- Wing Raheja PLaza , LBS Road Near R-city Mall Opp Dargah , Ghatkopar (W) Mumbai 400086