Job Description

Responsibilities

Contact potential or existing customers to inform them about a product or service using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the companys reputation

Go the extra mile to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Requirements and skills

Proven experience as telesales representative or other sales/customer service role

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant computer programs (. CRM software) and telephone systems

Ability to learn about products and services and describe/explain them to prospects

Excellent knowledge of English

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

High school diploma; BSc/BA will be a plus
  • Experience

    0 - 5 Years

  • No. of Openings

    1

  • Education

    B.E

  • Role

    Tele Sales Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    32/B chrystal plaza ,duthie school road, wcc junction,nagercoil

About Pana Corp Software Solutions

Panacorp Software Solutions is a knowledge management company located in nagercoil who utilise the technological advancements and academic expertise to guide students in their educational endeavours. Our founders firmly believe that education is critical for the development of the individual and the community. The company was conceptualised to provide much-needed guidance and supports to students from all walks of life. Every aspect of the brand is crafted to enhance and improve their academic lives.
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