Job Openings for 5 tele sales executive Jobs for Freshers in Kochi/Cochin, having Educational qualification of : Diploma, Other Bachelor Degree with Good knowledge in Voice Process etc.
Objectives of this role
Meet weekly/monthly sales targets by developing a marketing strategy as a telesales executive
Gain a deep understanding of the companys services and find gaps in the customers lives wherein the companys services fit
Foster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solving
Comply with the rules and regulations of the company by providing customer support as a telemarketing executive
Responsibilities
Convert leads for the company through telephonic conversations
Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role
Update customers about new launches and record customer reactions to new products
Be aware of the latest industry trends as a telesales executive
Liaise with the concerned department regarding customer queries and complaints
Required skills and qualification
Bachelor Degree preferred with 1 + years experience
Proven experience as telesales representative or other sales/customer service role
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints