Tele Sales Executive

Eminent Digitals

1 - 2 Years
15 Openings
Not Disclosed
Pune
Posted 31 days ago
Face-to-Face interview

Key Skills

Tele Calling Sales Negotiation Skills Lead Generation Outbound Calling Domestic BPO Convincing Power Tele Sales Outbound Sales Telesales

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Job Description

We are looking for a motivated and experienced Customer Support Executive to join our

dynamic team. The successful candidate will handle customer inquiries and complaints,

provide information about automotive products and services, and resolve customer issues

efficiently. The role requires excellent communication skills, a strong understanding of the

automotive industry, and the ability to deliver high-quality customer service.

Key Responsibilities:

Customer Interaction: Handle inbound and outbound calls, emails, and chat

inquiries from customers regarding automotive products and services.

Issue Resolution: Address and resolve customer complaints and issues promptly and

efficiently.

Product Knowledge: Maintain a comprehensive understanding of the companys

automotive products and services to provide accurate information to customers.

Documentation: Accurately document customer interactions and maintain detailed

records in the customer management system.

Problem-Solving: Identify, analyze, and resolve customer issues using critical

thinking and problem-solving skills.

Follow-Up: Conduct follow-up communications with customers to ensure their issues

are resolved satisfactorily.

Process Improvement: Provide feedback to management on recurring customer

issues and suggest process improvements.

Compliance: Adhere to company policies, procedures, and regulatory requirements.

Experience1 - 2 Years
No. of Openings15
EducationB.A, B.C.A, B.Com, B.Sc
RoleTele Sales Executive
Industry TypeCall Centre / BPO / KPO / ITES / LPO
Gender[ Male / Female ]
Job CountryIndia
Job TypeWork from Office

About Eminent Digitals

Eminent Digitals is a rapidly growing digital marketing and website development agency, headquartered in Pune, India. Our mission is to enhance your online visibility and social influence, making a positive impact in the digital realm.

We specialize in serving clients across various industries including E-commerce, Finance, Insurance, Automotive, Real Estate, Education, Health Care, Politics, and SMEs. Our tailored strategies consistently deliver an impressive ROI of 150%.

With a forward-thinking approach, we ensure sustained growth in your sales, reach, and profits over time. Our expert team of digital strategists, creative managers, designers, and engineers excels in providing innovative solutions to intricate business challenges.