Tele Sales Executive

Eminent Digitals

We are looking for a motivated and experienced Customer Support Executive to join our

dynamic team. The successful candidate will handle customer inquiries and complaints,

provide information about automotive products and services, and resolve customer issues

efficiently. The role requires excellent communication skills, a strong understanding of the

automotive industry, and the ability to deliver high-quality customer service.

Key Responsibilities:

Customer Interaction: Handle inbound and outbound calls, emails, and chat

inquiries from customers regarding automotive products and services.

Issue Resolution: Address and resolve customer complaints and issues promptly and

efficiently.

Product Knowledge: Maintain a comprehensive understanding of the companys

automotive products and services to provide accurate information to customers.

Documentation: Accurately document customer interactions and maintain detailed

records in the customer management system.

Problem-Solving: Identify, analyze, and resolve customer issues using critical

thinking and problem-solving skills.

Follow-Up: Conduct follow-up communications with customers to ensure their issues

are resolved satisfactorily.

Process Improvement: Provide feedback to management on recurring customer

issues and suggest process improvements.

Compliance: Adhere to company policies, procedures, and regulatory requirements.

• Experience

  1 - 2 Years

• No. of Openings

  15

• Education

  B.A, B.C.A, B.Com, B.Sc

• Role

  Tele Sales Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office