Job Summary:
As a Telecaller in the Exhibition Industry, your primary responsibility will be to connect with potential exhibitors and attendees via telephone, providing them with information about upcoming exhibitions, promoting exhibition participation, and assisting with registration and related inquiries. Your role is crucial in generating interest, securing commitments, and ensuring a successful exhibition event.
Key Responsibilities:
Outbound Calls:
Make outbound calls to a list of potential exhibitors and attendees.
Introduce upcoming exhibitions and highlight their benefits.
Explain exhibition details, including dates, venues, themes, and exhibition packages.
Lead Generation:
Identify potential exhibitors and attendees through market research.
Qualify leads and maintain a database of prospects.
Gather contact information and document relevant details.
Information Dissemination:
Provide accurate and detailed information to callers regarding exhibition features, pricing, and registration processes.
Address inquiries related to exhibition logistics, payment options, and special requirements.
Registration Assistance:
Assist potential attendees and exhibitors with the registration process.
Guide them through online registration forms or provide registration assistance over the phone.
Ensure all required information is collected and accurately recorded.
Follow-Up:
Conduct timely follow-up calls to nurture leads and encourage registration.
Send email reminders and promotional materials to interested parties.
Maintain a well-organized follow-up schedule.
Customer Relationship Management:
Build and maintain positive relationships with exhibitors and attendees.
Address concerns, resolve issues, and ensure a high level of customer satisfaction.
Gather feedback and suggestions for improvement.
Achieve Sales Targets:
Meet or exceed monthly and quarterly sales targets for exhibition participation.
Continuously update and report on sales progress to the sales manager
2 - 5 Years
4 Openings
1.0-2.3 Lac/Yr
Face-to-Face interview
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