A Telemarketing Executive is responsible for making outbound calls to potential and existing customers to promote products or services, generate leads, and close sales. The role requires excellent communication skills, persistence, and the ability to handle objections and close deals. The Telemarketing Executive will work closely with the sales team to achieve sales targets and contribute to the overall success of the company.
Key Responsibilities:
Outbound Calls:
Make outbound calls to potential and existing customers.
Introduce and promote products or services to customers.
Generate leads and convert them into sales.
Sales and Lead Conversion:
Identify customer needs and provide appropriate solutions.
Persuade customers to purchase products or services.
Follow up with leads and nurture them until a sale is made.
Customer Relationship Management:
Build and maintain positive relationships with customers.
Address customer inquiries and provide excellent customer service.
Update and maintain customer information in the CRM system.
Sales Pitch and Script Adherence:
Develop and deliver effective sales pitches.
Follow provided scripts and guidelines to ensure consistent communication.
Customize pitches based on customer profiles and needs.
Performance and Reporting:
Meet or exceed individual and team sales targets and quotas.
Maintain detailed records of calls, interactions, and sales outcomes.
Provide regular reports on sales performance and progress.
Market Research:
Stay informed about market trends, competitors, and new products.
Use market knowledge to enhance sales strategies and pitches.
Team Collaboration:
Collaborate with the sales team to share best practices and strategies.
Participate in team meetings and contribute to overall team goals.
Good English communication.
Experience
0 - 1 Years
No. of Openings
2
Education
B.A, B.B.A, B.C.A, B.Com, M.A, M.C.A, M.Com, MSW, Any Bachelor Degree, Post Graduate Diploma
Role
Tele Marketing Executive
Industry Type
Manufacturing / Production / Quality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office