Key Skills:
Communication: Excellent verbal communication skills; ability to convey information clearly and effectively.
Interpersonal Skills: Strong ability to build rapport with customers; empathetic and patient listener.
Salesmanship: Persuasive and able to influence potential customers; confident in making sales pitches.
Negotiation: Skilled in handling objections and negotiating to close sales or secure appointments.
Resilience: Ability to handle rejection and stay motivated; maintains a positive attitude.
Technical Proficiency: Comfortable using computers, CRM software, and phone systems.
Time Management: Efficient in managing time and meeting targets; organized in handling multiple tasks.
Experience:
Prior experience in telecalling, customer service, or sales is an advantage.
Familiarity with CRM systems and telecalling techniques is preferred.
Proven track record of achieving sales targets is a plus.
Responsibilities:
Make outbound calls to potential customers and introduce them to the company's products/services.
Provide detailed information and answer questions about the offerings.
Schedule appointments or close sales with interested customers.
Maintain accurate records of calls and customer interactions.
Follow up with leads and ensure continuous engagement with potential customers.
Collaborate with the sales team to refine strategies and improve performance.
Provide feedback on customer interactions and share insights on market trends.
Personal Attributes:
Self-motivated and goal-oriented.
Excellent problem-solving skills.
Adaptable and quick learner.
Team player with a collaborative approach.
Honest and ethical in all interactions.