Job Title: Telecaller
Company Name: BCC Infotech
Location: 12th Avenue Road, Ponnangipuram, Seetha Nagar, Nungambakkam, Chennai -
Experience: 0 to 1 year
Salary:
12,000 + 3,000 incentives for freshers
14,000 + 3,000 incentives for experienced candidates (Negotiable)
Job Summary:
We are looking for a highly motivated and results-driven Telecaller to join our dynamic team. The ideal candidate will be responsible for making outbound and inbound calls, promoting products/services, addressing inquiries, and maintaining strong customer relationships. This role requires excellent communication skills, a customer-centric approach, and the ability to handle objections professionally.
Key Responsibilities:
Make outbound calls to potential and existing customers to promote products/services.
Handle inbound inquiries and provide necessary information.
Follow up on leads and maintain a pipeline of prospective customers.
Build and maintain strong customer relationships through effective communication.
Achieve daily, weekly, and monthly call and conversion targets.
Address customer queries, objections, and concerns in a professional manner.
Maintain accurate records of conversations, leads, and follow-ups in the CRM system.
Collaborate with sales and marketing teams to enhance customer engagement.
Ensure adherence to company policies and compliance regulations.
Required Skills & Qualifications:
Education: High school,diploma or equivalent (Degree in any field is a plus).
Experience: Prior experience in telecalling, customer service, or sales is preferred.
Communication: Excellent verbal skills in [mention language(s) required].
Skills: Strong persuasion, negotiation, and problem-solving abilities.
Resilience: Ability to handle rejection and remain positive.
Tech Skills: Proficiency in using CRM software and MS Office applications.
Work Ethic: Ability to work in a fast-paced environment and meet targets
Experience
0 - 1 Years
No. of Openings
20
Education
Higher Secondary, Diploma, Any Bachelor Degree
Role
Tele Marketing Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
12th Avenue Road, ponnangipuram, seetha Nagar, nungambakkam -600034