Role & responsibilities:
Managing the catalog on online portals updating pricing, product information, images, etc. Ensuring that they are always in sync with physical stores and ecommerce websites.
Liaising with the aggregator partners to manage smooth operations of online stores.
Ensuring a complete on-time roll out of marketing campaigns on these portals.
Managing operational checklists to ensure all online stores are running smoothly.
Working closely with the store teams to understand all issues faced and escalating the same to aggregator partner to enable resolving and achieving timely closures.
Preparing weekly sales and marketing reports to monitor sales trend and address and resolving issues if any.
Reviewing competitors and keeping track of new products, promotions and their pricing.
Tracking and monitoring customer ratings for each online store and working closely with the marketing team to improve the same.
Escalating customer complaints and ensuring timely resolution for the same to create customer delight and satisfaction.
Fulfilling the role of brand custodian for all the online stores and ensuring complete adherence to brand guidelines for undiluted brand experience.
Engaging with new marketplace and vendor partners (delivery, packaging, etc) to build out the business further
Preferred candidate profile:
Should have excellent verbal and written communication skills.
Should demonstrate timeliness, responsiveness and adherence to deadlines.
Should be a disciplined and hardworking professional with an eye for detail and consistent performance.
Should be eager to learn, is proactive and knows how to manage tasks with timelines.
Should be comfortable managing the front end of the brands online stores on aggregator platforms.
Experience
1 - 5 Years
No. of Openings
02
Education
Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc
Role
Tele Marketing Executive
Industry Type
Agriculture / Dairy
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office