Female - Tele Counselor - Shalimar Bagh Delhi

sandhya medicity

Telecaller / Telemarketing Executive / Customer Service Representative

Key Responsibilities:

Outbound Calling:

Make outbound calls to potential or existing customers to promote products/services.

Explain product features, benefits, and pricing to customers.

Follow up on leads and convert them into sales or appointments.

Inbound Calling:

Answer incoming customer calls professionally and resolve queries.

Provide information regarding company products, services, and offers.

Handle customer complaints, escalate issues when necessary, and ensure customer satisfaction.

Lead Generation & Follow-Ups:

Identify and generate potential customer leads.

Maintain a database of customer contacts and follow up with interested prospects.

Build relationships with customers to increase loyalty and sales.

Sales & Target Achievement (if applicable):

Meet or exceed daily/weekly/monthly targets for calls, sales, or appointments.

Suggest upselling or cross-selling products based on customer needs.

Data Management & Reporting:

Maintain records of calls, customer interactions, and feedback.

Update CRM or database with accurate and relevant customer

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  Diploma, Professional Degree

• Role

  Tele Counselor

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  govind maholla haiderpur-110088