Key Responsibilities
1. Outbound Calls: Make outbound calls to customers, clients, or prospects to promote products, services, or offers.
2. Lead Generation: Generate leads, qualify prospects, and schedule appointments or follow-up calls.
3. Customer Engagement: Engage with customers to understand their needs, provide information, and resolve queries.
4. Sales Pitch: Deliver sales pitches, highlight product features, and address objections.
5. Data Entry: Accurately record customer interactions, feedback, and sales data in CRM systems.
6. Target Achievement: Meet or exceed monthly sales targets, conversion rates, and other performance metrics.
Skills and Qualifications
1. Excellent Communication: Clear, concise, and persuasive communication skills.
2. Sales Orientation: Results-driven, sales-focused, and customer-centric approach.
3. Product Knowledge: Familiarity with products, services, or offers being promoted.
4. Time Management: Ability to manage time effectively, prioritize calls, and meet deadlines.
5. Resilience: Handle rejection, criticism, and challenging customer interactions.
6. Technical Skills: Proficiency in CRM software, dialing systems, and other relevant tools.
Education and Experience
1. High School Diploma: Minimum educational requirement.
2. Sales Experience: 0-2 years of sales experience, preferably in a call center or telemarketing environment.
3. Training: Completion of sales training programs or certifications (., telemarketing, customer service).
Work Environment
1. Call Center: Work in a fast-paced call center environment with a team of telecallers.
2. Remote Work: May work remotely or from home, depending on company policies.
3. Flexible Scheduling: May require flexible scheduling, including evenings, weekends, or holidays
Experience
1 - 2 Years
No. of Openings
5
Education
Diploma, B.A
Role
Tele Counselor
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
ETERNITY FINCORP Sector-5 Rohini New Delhi 110085