Tele Counselor (Female Candidates Required)

IBOP Academy

As a Tele Sales Counselor at IBOP ACADEMY you will play a critical position in guiding and supporting college students on their instructional adventures. You could be responsible for interacting with students over the cellphone, addressing their queries, and supplying them with applicable statistics about our publications and services. Your primary goal can be to help students make knowledgeable selections regarding their examination guidance strategies and direction choices and responsible for interacting with students over the cellphone, addressing their queries, and supplying them with applicable statistics about our publications and services

Key Responsibilities:

1. Student Interaction and Sales: Engage with college students through cellphone calls to understand their instructional wishes and targets.

2. Counseling Sessions: Conduct counseling classes to provide steerage on route choice, observe plans, and exam practice techniques.

3. Query Resolution: Address scholar inquiries right away and correctly, ensuring superb enjoyment for every interplay.

4. Product Knowledge: Stay updated on Testbooks course offerings, features, and benefits to efficaciously talk with college students.

5. Feedback Collection: Gather remarks from college students to identify regions for development and decorate our offerings.

6. Follow-Up: Maintain everyday verbal exchange with college students to music their development, provide help, and cope with any worries they may have.

7. Documentation: Maintain accurate information on student interactions and counseling sessions for future reference.

• Experience

  1 - 5 Years

• No. of Openings

  10

• Education

  Higher Secondary, Secondary School, Vocational Course, B.A, B.Com

• Role

  tele counselor

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office