Tele Consultant (Female)

Pravaayu Healthcare Pvt Limited

Key Responsibilities:

Patient Consultation: Engage in consultative conversations to understand patients'

healthcare requirements, concerns, and ling incoming calls & doing cold calling.

Appointment Scheduling: Schedule appointments for potential patients, ensuring an

efficient use of clinic resources and provider availability.

Clinic Services: Provide information about the clinic's services, healthcare providers, and

procedures to address patient inquiries.

Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduled

appointments and address any questions or concerns.

Appointment Reminders: Send appointment reminders to confirmed patients to reduce

no-show rates.

Database Management: Maintain accurate and up-to-date records of potential patients,

appointments, and interactions in the clinic's CRM system.

Performance Targets: Achieve and exceed performance targets related to appointment

booking and patient engagement.

Patient Feedback: Gather feedback and suggestions from potential patients to improve

appointment booking processes and services.

Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.

Customer Solving Queries, Customer Service Support, Client Servicing, Patient Feedback, Incoming Handling calls & resolving queries

• Experience

  2 - 5 Years

• No. of Openings

  1

• Education

  Higher Secondary, Secondary School

• Role

  Tele Consultant

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Andheri East- Mumbai