Role Description:
1) Coordinate efforts to collect debts.
2) Create plans and strategies for collecting debts.
3) Adhering to financial laws on the regulation of debt collection.
4) Contact and communicate effectively with debtors by phone to negotiate and implement debt recovery plans.
5) Search publicly available databases to track down people who default on debt.
6) Negotiate settlements to receive payments on certain percentages of debt.
7) Advising on repayment plans that are appropriate for the degree of debt and the circumstances of the consumer.
8) When necessary, escalating calls to managers.
9) Work in accordance with key performance metrics.
10) Monitor accounts to identify outstanding debts.
11) Investigate historical data for each debt.
12) Find and contact clients to ask about their overdue payments.
13) Take actions to encourage timely debt payments.
14) Report on collection activity and accounts receivable status.
Attributes we are looking for:
1) A graduate with minimum 6 months experience in collection tele calling inbound or outbound with fluency in Bengali, Gujarati or Haryanvi.
2) Computer literate
Job Types: Full-time, Permanent
Pay: ₹250, - ₹350, per year
Benefits:
1) Health insurance
2) Provident Fund
Experience
1 - 4 Years
No. of Openings
6
Education
Diploma, Any Bachelor Degree
Role
Tele-Collection Officer
Industry Type
Accounting / Finance
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Classic Converge. 251, 17th Cross, 5th Main Rd Sector 6, HSR Layout Bengaluru, Karnataka , Bengalur