Tele Collection Executive

e-Hireo Global

Job Summary :

responsible for Reaching Out to Customers to Collect Payment for Overdue Loans, or other Payments. Acts as the Liaison Between Creditors and Customers and Manages Overdue Accounts.

roles and Responsibilities:

• monitor Outstanding Payments On a Daily Basis

• identify Outstanding Payment Receivables

• take Actions in Order to Encourage Timely Payments

• resolve Customer Credit Issues

• make Telephone Contact to Customer and Discuss Their Overdue Payments

• continue Follow Ups Via Mail, Phone for Overdue Payments

• analysing all Loans in Default/arrears and Recommend Appropriate Action Plan of Recovery

• drive Collection Activity with Keeping Customer Centricity and Organizations Reputation and Values in Mind

• engage with Delinquent Customers for Collections of Legitimate Dues

• ensure Positive Customer Service Experience in the Process of Collections and Ensure High Standards of Customer

• proven Experience as a Collection Specialist or Similar Role

• knowledge of Collection Techniques

• working Knowledge of Ms Office and Databases.

• Experience

  1 - 4 Years

• No. of Openings

  3

• Education

  B.B.A, B.C.A, MD/Medicine Doctor, Any Bachelor Degree

• Role

  Tele collection Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office