Job Summary :
responsible for Reaching Out to Customers to Collect Payment for Overdue Loans, or other Payments. Acts as the Liaison Between Creditors and Customers and Manages Overdue Accounts.
roles and Responsibilities:
• monitor Outstanding Payments On a Daily Basis
• identify Outstanding Payment Receivables
• take Actions in Order to Encourage Timely Payments
• resolve Customer Credit Issues
• make Telephone Contact to Customer and Discuss Their Overdue Payments
• continue Follow Ups Via Mail, Phone for Overdue Payments
• analysing all Loans in Default/arrears and Recommend Appropriate Action Plan of Recovery
• drive Collection Activity with Keeping Customer Centricity and Organizations Reputation and Values in Mind
• engage with Delinquent Customers for Collections of Legitimate Dues
• ensure Positive Customer Service Experience in the Process of Collections and Ensure High Standards of Customer
• proven Experience as a Collection Specialist or Similar Role
• knowledge of Collection Techniques
• working Knowledge of Ms Office and Databases.
Experience
1 - 4 Years
No. of Openings
3
Education
B.B.A, B.C.A, MD/Medicine Doctor, Any Bachelor Degree
Role
Tele collection Executive
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office