Tele Calling Executive

Key Skills

Telecaller

Job Description

Responsibilities:

- Answering phones and explaining the product and services offered by the company.

- Contacting existing customers as well as prospective customers using scripts.

- Obtaining customer information and other relevant data.

- Asking questions to the customer and understanding their specifications.

- Resolving queries and issues related to the products and services.

- Making recordings of all the sales phone calls and sales deals.

- Taking and processing product orders in a professional manner.

- Maintaining the database of the customers on a regular basis.

- Suggesting solutions based on customer’s needs and requirements.

Requirements

- High school diploma or equivalent..

- Great interpersonal skills.

- Exceptional oral and written communication skills.

- Strong organisational skills.

- Ability to work in a team or individually as and when required.

- Ability to manage and handle multiple tasks.

- Outstanding problem-solving skills.

- Exceptional attention to detail.

- Hard-working individual.

- Good time management abilities.

- Strong decision-making skills.

- Ability to tolerate stress and pressure.
  • Experience

    0 - 4 Years

  • No. of Openings

    20

  • Education

    Higher Secondary

  • Role

    Tele Calling Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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