Tele Calling Executive

Isparrow Service Pvt. Ltd

. Handling of outbound calls of customers regarding card control

. Clarifications & queries on transactions declined due to card control not enabled

. Renewal and upgrade customers for welcome call/feature enforcement

. Responding to customers with the resolution within the defined TATs

. Answering customer calls within the specified call answer time

. Attempting to delight the customer by striking a relationship and fulfilling needs

. Call back to customers in case of any unresolved queries etc.

. Appropriately escalating cases to the Supervisor

• Experience0 - 1 Years
• No. of Openings20
• EducationAny Bachelor Degree
• RoleTele Calling Executive
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office