Key Responsibilities:
Cold Calling: Initiate outbound calls to potential customers or clients in Indian market with the aim of generating interest in the products or services offered.
Lead Generation: Identify and qualify leads through effective questioning and information gathering during phone conversations.
Product/Service Knowledge: Have a thorough understanding of the company's products or services, as well as their features and benefits, to effectively communicate and address customer inquiries.
Relationship Building: Establish and maintain professional relationships with clients, demonstrating excellent interpersonal skills to build trust and credibility.
Customer Support: Address customer inquiries, provide information, and assist in problem resolution, ensuring customer satisfaction.
Record Keeping: Maintain accurate and up-to-date records of customer interactions and follow-up activities using customer relationship management (CRM) software.
Market Research: Stay informed about industry trends, competitors, and market conditions to better tailor sales pitches and strategies.
Language Proficiency: Possess strong language skills in Hindi, and English and any other required languages for effective communication with international clients.
Time Management: Manage call schedules efficiently, balancing outbound calls, follow-up calls, and administrative tasks.
Reporting: Provide regular reports to supervisors or management on call performance, leads generated, and conversion rates.
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Experience
1 - 2 Years
No. of Openings
3
Education
B.A, B.B.A, B.Com, M.A, Any Bachelor Degree
Role
Tele Calling Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Science City Road, Sola. Ahmedabad
1 - 2 Years
3 Openings
1.5-3.5 Lac/Yr
Face-to-Face interview
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