Looking For Tele Calling Executive (Female Candidates Preferred)

Virtual Height IT Services Pvt Ltd

Key Responsibilities:

Cold Calling: Initiate outbound calls to potential customers or clients in Indian market with the aim of generating interest in the products or services offered.

Lead Generation: Identify and qualify leads through effective questioning and information gathering during phone conversations.

Product/Service Knowledge: Have a thorough understanding of the company's products or services, as well as their features and benefits, to effectively communicate and address customer inquiries.

Relationship Building: Establish and maintain professional relationships with clients, demonstrating excellent interpersonal skills to build trust and credibility.

Customer Support: Address customer inquiries, provide information, and assist in problem resolution, ensuring customer satisfaction.

Record Keeping: Maintain accurate and up-to-date records of customer interactions and follow-up activities using customer relationship management (CRM) software.

Market Research: Stay informed about industry trends, competitors, and market conditions to better tailor sales pitches and strategies.

Language Proficiency: Possess strong language skills in Hindi, and English and any other required languages for effective communication with international clients.

Time Management: Manage call schedules efficiently, balancing outbound calls, follow-up calls, and administrative tasks.

Reporting: Provide regular reports to supervisors or management on call performance, leads generated, and conversion rates.

Ability to commute/relocate:

Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

• Experience

  1 - 2 Years

• No. of Openings

  3

• Education

  B.A, B.B.A, B.Com, M.A, Any Bachelor Degree

• Role

  Tele Calling Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Science City Road, Sola. Ahmedabad