Urgent Opening For Tele Calling Executive

Intelnet global services

Maintain excellent customer satisfaction and review support tickets for appropriate resolution

Provide customer support through phone and chat

Work with other departments to resolve customer issues in a timely manner

Serve as a point of contact for customer support and complaints

Proactively identify, investigate, and resolve recurring customer support issues

Maintain appropriate documentation and records of customer interactions

Maintain appropriate files regarding each customer interaction

Proactively gather and utilize customer feedback and suggestions

Review customer satisfaction reports to ensure customers are satisfied with the support they receive

Contribute to the development of future customer support processes

Communicate effectively with peers and managers

Communicate to customers during outbound phone calls

Verifies customer requests are accurate and consistent

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.Com, Any Bachelor Degree

• Role

  Tele Calling Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office