Looking For Tele Calling Executive

Infinite Health Studios Pvt. Ltd

0 - 1 Years
2 Openings
1.8-2.8 Lac/Yr
Safdarjung Enclave Delhi
Face-to-Face interview

Key Skills

Outbound Calling Voice Process Basic Computers Marathi Language

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Job Description

Manage outbound calls in a timely manner.

Identify Patient needs, clarify information, research every issue and provide solutions and/or alternatives

Keep records of all conversations in our database in a comprehensible way

Should have good typing skills and knowledge of MS Office

Previous experience in a customer support role (Healthcare)

Strong written and verbal communication skills along with active listening

Ability to multi-task, set priorities and manage time effectively.

Language : Marathi only

Experience
0 - 1 Years
No. of Openings
2
Education
Higher Secondary
Role
Tele Calling Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Infinite Health Studios Pvt. Ltd

Position : Executive Client Servicing
JD for CSE
Contacting potential clients and other resources (yoga trainers, physiotherapist, Doctors Etc.) through cold calls and emails.
Analysing and preparing the Performa for the project or events, sending quotations, agreements, LOI and duly following up the revert.
Preparing and keeping the track of all the documents, be it hard or soft copies.
Build positive and productive relationships with clients for business growth.
Address client concerns promptly and professionally.
End to end project coordination.
Dealing with clients and other parties queries promptly and professionally (telephone, emails letter or others)
Act as point of contact for complaints and escalate issues as appropriate.
Getting the feedback from the clients and companys resources associated with the project or events.
Submission of daily work sheet to the reporting person by the end of the day.