Tele Calling Executive

Credgenics

JD- Tele Collection Executive

Location- Noida Sector-4

Timing – (9am to 6pm)

Working Days-6

WORK FROM OFFICE

About the Organization

Credgenics is a leading provider of SaaS-based collections and debt resolution technology platform. Since its inception in 2018, the startup has created a collection management tool for banks, NBFCs (non-banking financial companies), and fintech’s, allowing customers to streamline and manage their loan recovery workflow, including litigations, billings, payments, and collections.

Skill Required

• Follow up on accounts assigned to contact customers, inform them about their overdue/ upcoming dues and get them to pay and regularize their repayments.

• Achieve the performance targets that has been communicated by the Reporting Manager

• Identify potential skips and fraud cases and escalate all irregularities in accounts to the attention of the Reporting Manager

• Follow up promises to ensure payments are received. Focus on resolving and responding to customer queries.

• Initiate settlement negotiations to recover delinquent balances (seriously delinquent/specific accounts)

• All customer interaction/communication must be done using approved formats, approved media and recorded lines and official/ designated mail IDs.

• Work on reports as and when required.

Candidate Requirements

• Fresher Eligible.

• Ability to negotiate and have a good understanding of Ms Excel

• Experience

  0 - 1 Years

• No. of Openings

  100

• Education

  Diploma, Advanced/Higher Diploma, Any Bachelor Degree, Secondary School, Vocational Course

• Role

  Tele Calling Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office