Walk-in Opening For Tele Calling Executive

Career Scope

Roles and Responsibilities

Telecalling Responsibilities:

Outbound and Inbound Calls:

Handle customer inquiries, complaints, and feedback professionally over the phone.

Make outbound calls to generate leads, follow up on inquiries, and support sales or marketing campaigns.

Customer Relationship Management:

Build and maintain good relationships with customers and clients by providing accurate information and addressing their concerns.

Promotions and Follow-ups:

Inform customers about products, services, offers, and updates.

Schedule meetings, demonstrations, or follow-ups with clients as required.

Lead Generation and Conversion:

Identify potential leads, qualify prospects, and convert them into sales opportunities or appointments.

Back Office Responsibilities:

Data Management:

Maintain accurate records of customer interactions, leads, and transactions in the system.

Handle data entry tasks and ensure information accuracy and confidentiality.

Administrative Support:

Provide assistance with document preparation, filing, and report generation.

Coordinate with other departments to ensure smooth workflow and resolve issues.

Process Improvement:

Monitor processes and suggest improvements to enhance efficiency and productivity.

Email and Communication Management:

Handle routine email correspondence and escalate issues to relevant departments when necessary.

Skills Required:

Communication Skills:

Strong verbal and written communication in [Specify Languages, ., English, Hindi, local language].

Polite and professional telephone etiquette.

Technical Skills:

Proficiency in MS Office Suite (Excel, Word, PowerPoint).

Familiarity with CRM or data management software is a plus.

Organizational Skills:

Ability to multitask and prioritize tasks efficiently.

Strong attention to detail and problem-solving skills.

Customer Handling:

Ability to handle pressure and meet targets.

Positive attitude and excellent interpersonal skills.

Eligibility Criteria:

Minimum educational qu

• Experience

  1 - 2 Years

• No. of Openings

  50

• Education

  Higher Secondary

• Role

  Tele Calling Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  siliguri , sevoke road