Sales
Make cold calls to generate sales, ask for orders, and explain the benefits of products or services
Customer service
Answer customer queries, resolve complaints, and provide solutions
Relationship building
Foster relationships with existing clients and build rapport with potential clients
Documentation
Make reports and documentation based on conversations, and submit daily progress reports
Organization
Manage incoming calls, organize customer information, and route opportunities to the relevant department
Some skills and qualifications for a telecaller include:
Strong communication skills
Ability to switch communication style based on social cues
Knowledge of CRM software programs and telephone systems
Ability to listen and solve problems
Ability to cope with rejection while remaining calm
Ability to stay updated with market trends
Ability to identify customer needs
Experience
0 - 3 Years
No. of Openings
100
Education
B.A, B.Arch, B.B.A, B.C.A, B.Com, B.Sc, Diploma, Post Graduate Diploma
Role
Tele Caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Sanjay Place Agra