Responsibilities:
Make outbound calls to potential clients, gathering accurate information and data to identify their specific software and IT needs.
Meticulously maintain and update our client database, ensuring accuracy and efficiency for future interactions.
Draft professional emails and correspondence to engage with potential clients and provide them with valuable information.
Be the first line of contact for customer inquiries, addressing their needs and resolving issues with expertise and empathy, via phone and email.
Proactively follow up with potential clients to nurture relationships and drive conversions.
Consistently strive to achieve or exceed your sales targets, contributing to the overall success of the team.
The Ideal Candidate:
Minimum 1 year of experience in a telemarketing or customer service role.
Boasts exceptional communication skills with fluency in English, both written and verbal.
Thrives in a collaborative environment while also demonstrating the ability to work independently.
Has a proven track record of making a high volume of calls daily and efficiently converting leads.
Demonstrates strong proficiency in Microsoft Office Suite, including Excel.
Possesses exceptional problem-solving skills and the ability to remain calm and collected under pressure.
Is a motivated and results-oriented individual with a passion for exceeding customer expectations.
Experience
1 - 7 Years
No. of Openings
1
Education
Professional Degree
Role
Tele-caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
: A-84, Pariseema Complex, Chimanlal Girdharlal Rd, above Jade blue, Ellisbridge, Ahmedabad, Gujarat