Telecaller Requirements:
�� Graduate diploma or equivalent.
�� Prior experience as a telecaller or similar.
�� Completion of a sales-related training program is preferred.
�� Computer literate.
�� Exposure to diverse viewpoints, cultural norms, and experiences.
�� Superb verbal communication.
�� Ability to switch your communication style on a whim.
�� Superb interpersonal, research, and record-keeping skills.
�� Capacity to receive critique without internalizing it.
Telecaller Responsibilities:
�� Studying the details of each offering and remaining abreast of updates to these offerings.
�� Obtaining and updating lists of individuals' contact details.
�� Calling active and budding clients to encourage the purchase of items.
�� Addressing clients' uncertainties, grievances, and suggestions on time.
�� Noting important details of each conversation.
�� Communicating verbal acceptances of offers to our sales team for closing.
�� Recording all successful and unsuccessful attempts to close sales.
�� Attending regular team meetings to clarify progress and performance-related expectations.
�� Conducting each of your functions with the utmost respect, regardless of others' dispositions.