Responsibilities
Build expert, dynamic knowledge of the companys products and services
Conduct research with available resources to satisfy customer inquiries
Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review
Required skills and qualifications
HSC/12th Pass certificate
Strong communication skills, including active listening and clear articulation
Ability to solve problems, alleviate conflicts, and escalate tactfully
Job Types: Full-time, Part-time
Experience
1 - 7 Years
No. of Openings
2
Education
Higher Secondary
Role
Tele-caller
Industry Type
Banking / Financial Services / Stock Broking
Gender
Female
Job Country
India
Type of Job
Part Time
Work Location Type
Work from Office
Face interview location
104, Sankla arcade, Karve road, near SNDT college, Pune