Responsibilities
Build expert, dynamic knowledge of the companys products and services
Conduct research with available resources to satisfy customer inquiries
Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review
Required skills and qualifications
HSC/12th Pass certificate
Strong communication skills, including active listening and clear articulation
Ability to solve problems, alleviate conflicts, and escalate tactfully
Job Types: Full-time, Part-time
- Experience1 - 7 Years
- No. of Openings2
- EducationHigher Secondary
- RoleTele-caller
- Industry TypeBanking / Financial Services / Stock Broking
- GenderFemale
- Job CountryIndia
- Job TypeWork from Office
- Face interview location104, Sankla arcade, Karve road, near SNDT college, Pune