We are looking for a telecaller that will be the liaison between our company and its current and potential customers. keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Manage large amounts of outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
requirements
Previous experience/fresher in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Comfortable in Hindi/English Language.
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
Experience
0 - 1 Years
No. of Openings
15
Education
Higher Secondary
Role
Tele-caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
north ghonda bhajanpura Delhi-110053, nearest metro maujpur babarpur (pink line)