Tele Caller

  • icon job experience 0 - 1 Years
  • icon job opening 10 Openings
  • icon salary 1.0-1.5 Lac/Yr
  • icon job location Delhi
  • icon job posting Posted 14 days ago
  • Face-to-Face interview Face-to-Face interview

Job Description

Previous experience/fresher in a customer support role

Track record of over-achieving quota

Strong phone and verbal communication skills along with active listening

Comfortable in Hindi/English Language.

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively

High school degree

Responsibilities:

Manage large amounts of outbound calls in a timely manner

Follow communication scripts when handling different topics

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Meet personal/team qualitative and quantitative targets
  • Experience

    0 - 1 Years

  • No. of Openings

    10

  • Education

    Higher Secondary

  • Role

    Tele Caller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    street no.7,North Ghonda Road,Near Big Bazaar, Delhi-110053

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