Outbound Calls: Initiate calls to potential customers or clients to introduce products or services, and generate interest.
Inbound Calls: Handle incoming calls from customers, addressing inquiries, providing information, and resolving issues.
Lead Generation: Identify and qualify potential leads by gathering information and assessing interest in products or services.
Sales Pitch: Present and explain the features, benefits, and pricing of products or services to potential customers.
Customer Feedback: Collect and document feedback from customers to help improve products and services.
Appointment Setting: Schedule meetings or appointments for sales representatives or other departments as needed.
Data Entry: Maintain accurate records of calls, interactions, and transactions in the CRM system.
Follow-Up: Conduct follow-up calls to ensure customer satisfaction, address concerns, and promote further engagement.
Compliance: Adhere to company policies, procedures, and regulatory requirements during all customer interactions.
Experience
1 - 3 Years
No. of Openings
10
Education
B.A, B.Arch, B.B.A, B.Com, Advanced/Higher Diploma
Role
Tele-caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
sector 6 rohini