Outbound Calls: Initiate calls to potential customers or clients to introduce products or services, and generate interest.
Inbound Calls: Handle incoming calls from customers, addressing inquiries, providing information, and resolving issues.
Lead Generation: Identify and qualify potential leads by gathering information and assessing interest in products or services.
Sales Pitch: Present and explain the features, benefits, and pricing of products or services to potential customers.
Customer Feedback: Collect and document feedback from customers to help improve products and services.
Appointment Setting: Schedule meetings or appointments for sales representatives or other departments as needed.
Data Entry: Maintain accurate records of calls, interactions, and transactions in the CRM system.
Follow-Up: Conduct follow-up calls to ensure customer satisfaction, address concerns, and promote further engagement.
Compliance: Adhere to company policies, procedures, and regulatory requirements during all customer interactions.
- Experience1 - 3 Years
- No. of Openings10
- EducationAdvanced/Higher Diploma, B.A, B.Arch, B.B.A, B.Com
- RoleTele-caller
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- GenderFemale
- Job CountryIndia
- Job TypeWork from Office
- Face interview locationsector 6 rohini