Walk-In Interview For Tele Caller (0-1 Years)

Pivotal Management

About Pivotal Management:

Pivotal Management is a leading company, Finance specializing in debt collection and recovery, committed to achieving targets with proper itted to delivering high-quality solutions to our clients. We are expanding our team and are looking for dedicated and motivated individuals to join our telecalling team.

Key Responsibilities:

Inbound/Outbound Calls: Make calls to prospective clients/customers to generate leads, offer products or services, and follow up on inquiries.

Customer Interaction: Handle customer queries, provide information about /services, and information support for issues or concerns.

Lead Qualification: Gather necessary information from potential clients to qualify them for the sales team or further engagement.

Data Entry and CRM Updates: Accurately log all interactions and update client details in the CRM system.

Feedback Collection: Conduct surveys or gather feedback from customers to improve service quality and client satisfaction.

Meeting Targets: Achieve monthly/weekly KPIs and sales targets while maintaining a high level of customer satisfaction.

Team Collaboration: Work closely with the sales and customer service teams to ensure smooth communication and delivery of services.

Key Skills:

Excellent communication and interpersonal skills

Strong listening and problem-solving abilities

Goal-oriented with the ability to meet or exceed targets

Basic knowledge of MS Office

Ability to work in a fast-paced environment

Experience in telecalling or customer service (preferred but not mandatory)

Educational Qualification:

Minimum High School Diploma (12th grade)

Bachelors degree (preferred, but not required)

Experience:

Freshers are welcome, prior experience in telecalling or customer service is a plus.

Benefits:

Competitive salary and performance incentives

Opportunity for career growth and skill development

Friendly and dynamic work environment

How to Apply:

Please send your resume to email hrmranal@

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Address:-02 morar enclave gola ka mandir gwalior