Telecaller (Female Candidates Required)

Parvath Infosource Pvt Ltd

1 - 3 Years
15 Openings
1.0-1.8 Lac/Yr
Kochi/Cochin
Face-to-Face interview

Key Skills

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Job Description

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills

Good Problem-solving skills over the call

High energy level

Experience
1 - 3 Years
No. of Openings
15
Education
Higher Secondary, Any Bachelor Degree
Role
Tele-caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Parvath Infosource Pvt Ltd

Parvath Infosource had an objective to become a helping hand to NGOS & Businesses by bringing change in the society and to make a difference. Parvath Infosource started its separate operational journey from 2019 - Today, our core operational team with more than 10 years of rich experience in Non Profit Sector can proudly say that our forte is in connecting the Haves & Have nots by engaging in face to face , tele calling, retention and event fundraising for globally recognized brands