Making Outbound Calls: Contacting potential or existing customers to inform them about products or services.
Handling Inbound Calls: Answering calls from customers regarding inquiries, complaints, or support.
Customer Engagement: Building rapport with customers, understanding their needs, and providing appropriate solutions.
Sales and Lead Generation: Persuading customers to purchase products or services and generating leads for the sales team.
Maintaining Records: Keeping detailed records of customer interactions, transactions, and feedback in the CRM system.
Follow-Up: Following up with customers to ensure satisfaction and address any further questions or concerns.
Achieving Targets: Meeting daily, weekly, or monthly call and sales targets set by the company.
Providing Feedback: Reporting customer feedback and suggestions to the management for product or service improvement.
Experience
0 - 3 Years
No. of Openings
10
Education
B.A, B.B.A, B.C.A, B.Com, Higher Secondary, Professional Degree
Role
Tele Caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Lakshmi North East Solutions (Human Resource Consultant) Rg Baruah Road, Gcc Bus Stop, Near Aunty\'s