Tele-caller (0-1 Years)

Konexions Back Office Service Pvt Ltd

Job Description

Designation: CCE

Experience: 0 to 2 Years

Process: Collection / Recovery (Banking/NBFC/Telecom)

Location: South Delhi (Lajpat Nagar Part-2)

Job KPI :-

* Manage large amounts of outbound calls in a timely manner

* Follow communication scripts when handling different topics

* Identify customers' needs, clarify information, and research every issue

and provide solutions and/or alternatives

* Seize opportunities to upsell products when they arise

* Build sustainable relationships and engage customers by taking the

extra mile

* Keep records of all conversations in our call center database in a

comprehensible way

* Frequently up skill trainings/refreshers for improvement in

performance.

*

Job Description

Designation: CCE

Experience: 0 to 2 Years

Process: Collection / Recovery (Banking/NBFC/Telecom)

Location: South Delhi (Lajpat Nagar Part-2)

Job KPI :-

* Manage large amounts of outbound calls in a timely manner

* Follow communication scripts when handling different topics

* Identify customers' needs, clarify information, and research every issue

and provide solutions and/or alternatives

* Seize opportunities to upsell products when they arise

* Build sustainable relationships and engage customers by taking the

extra mile

* Keep records of all conversations in our call center database in a

comprehensible way

* Frequently up skill trainings/refreshers for improvement in

performance.

*

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Higher Secondary, Secondary School

• Role

  tele-caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office