Job Description
Designation: CCE
Experience: 0 to 2 Years
Process: Collection / Recovery (Banking/NBFC/Telecom)
Location: South Delhi (Lajpat Nagar Part-2)
Job KPI :-
* Manage large amounts of outbound calls in a timely manner
* Follow communication scripts when handling different topics
* Identify customers' needs, clarify information, and research every issue
and provide solutions and/or alternatives
* Seize opportunities to upsell products when they arise
* Build sustainable relationships and engage customers by taking the
extra mile
* Keep records of all conversations in our call center database in a
comprehensible way
* Frequently up skill trainings/refreshers for improvement in
performance.
*
Job Description
Designation: CCE
Experience: 0 to 2 Years
Process: Collection / Recovery (Banking/NBFC/Telecom)
Location: South Delhi (Lajpat Nagar Part-2)
Job KPI :-
* Manage large amounts of outbound calls in a timely manner
* Follow communication scripts when handling different topics
* Identify customers' needs, clarify information, and research every issue
and provide solutions and/or alternatives
* Seize opportunities to upsell products when they arise
* Build sustainable relationships and engage customers by taking the
extra mile
* Keep records of all conversations in our call center database in a
comprehensible way
* Frequently up skill trainings/refreshers for improvement in
performance.
*
- Experience0 - 1 Years
- No. of Openings50
- EducationHigher Secondary, Secondary School
- Roletele-caller
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office