Tele Caller

IIA Group

Telecaller Executives, also known as Telemarketers or Call Center Executives, are responsible for making outbound calls to potential customers to promote products or services. Heres a detailed job description for this role:

### Key Responsibilities:

1. Outbound Calling: Make calls to potential or existing customers to inform them about products, services, or promotions.

2. Lead Generation: Identify and qualify leads through conversations, gathering information on customer needs and preferences.

3. Sales Pitch: Deliver effective sales pitches to persuade customers to purchase products or services.

4. Customer Support: Address customer inquiries, provide information, and resolve any issues related to products or services.

5. Record Keeping: Maintain accurate records of calls made, customer interactions, and sales outcomes in the companys CRM system.

6. Follow-Up: Conduct follow-up calls to nurture leads and maintain relationships with potential customers.

7. Meeting Targets: Achieve daily, weekly, or monthly sales targets set by the management.

### Skills Required:

- Communication Skills: Strong verbal communication skills to effectively convey information and engage with customers.

- Persuasion Skills: Ability to persuade and influence customers to make a purchase.

- Listening Skills: Good listening skills to understand customer needs and respond appropriately.

- Time Management: Ability to manage time efficiently, making a high volume of calls while maintaining quality.

- Resilience: Capability to handle rejection and stay motivated in a fast-paced environment.

### Qualifications:

- Education: A high school diploma is typically required; a bachelors degree in business or a related field can be an advantage.

- Experience: Previous experience in telecalling, sales, or customer service is beneficial.

• Experience

  1 - 5 Years

• No. of Openings

  4

• Education

  B.A, B.Arch, B.B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office