Job description
Timings 9:30 -6:30/10-7 ( 6 days working )
Customer Engagement:
Engage with parents to understand their needs, concerns, and aspirations for their newborns' early brain development.
Handle emotionally charged conversations with empathy and professionalism, ensuring a positive and reassuring customer experience.
Target Achievement:
Drive individual performance to achieve and exceed monthly and quarterly sales targets.
Implement strategies to maximize sales opportunities and optimize the conversion of leads to enrollments.
Product Expertise:
Develop and maintain an in-depth knowledge of Hungry Brain's early brain development programs.
Effectively communicate the unique features and benefits of our programs, addressing specific needs and concerns raised by parents.
Independent Profile:
Take ownership from initial outreach to program enrollment.
Demonstrate a proactive and self-motivated approach to achieving and exceeding sales targets.
Collaborate with the Team Leader to implement strategies for increased sales effectiveness.
Qualifications:
Minimum of 1+years of experience in telesales, with a proven track record of achieving and exceeding sales targets.
Previous experience in an industry where emotions play a crucial role is desirable.
Excellent communication and interpersonal skills, with a high level of empathy.
Preference given to candidate who can speak Tamil, Telugu, or Kannada to effectively communicate with parents and create a more personalized experience.
Proven ability to work independently in a target-driven environment.